In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose 'All Apps' -> swipe or scroll right and choose 'Control Panel' (under Windows System section) -> Hardware and Sound -> Device Manager In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager It allows you to see all of the devices recognized by your system, and the drivers associated with them. To install a driver in Windows, you will need to use a built-in utility called Device Manager.

Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Once you download your new driver, then you need to install it.

Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.

Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.

Remove 'HP Support Solutions Framework' through Add/Remove programs on PC.

HP Support Solutions Framework - Windows Service, localhost Web server, and Software.

This tool will detect HP PCs and HP printers.

Note: This tool applies to Microsoft Windows PC's only.

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

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